Our centre rules, code of conduct, safeguarding policy and cancellation terms — keeping SportsForLife safe and fair for everyone.
Football boots for outdoor pitches. Indoor trainers with non-marking soles for all indoor areas. No bare feet on court surfaces.
Appropriate sportswear is required in all playing areas. No jeans, work boots or inappropriate attire on pitches or courts.
SportsForLife is a completely smoke-free and vape-free environment including all outdoor areas and car parks.
Consumption or possession of alcohol is strictly prohibited in all areas of the centre.
Pets are not permitted on site. Registered assistance dogs are welcome.
We ask that mobile phones are kept out of active playing areas during sessions. Photography must follow our photo policy below.
Any deliberate or negligent damage to SportsForLife property may result in costs being charged to the responsible party and potential ban from the centre.
All members, guests, staff and visitors must be treated with respect regardless of age, gender, race, religion, disability or sexual orientation.
Offensive, threatening or discriminatory language will not be tolerated anywhere on site.
Any form of physical aggression will result in immediate removal from the premises and a permanent ban from SportsForLife.
We expect all participants to play fairly and with integrity. Cheating, match manipulation or unsporting behaviour will not be tolerated.
All staff members have the authority to make decisions regarding centre operations and participant safety.
All members under 18 must have their membership registered by a parent or legal guardian. Under-14s must be collected from the centre by an adult after each session.
All staff and volunteers who work with young people hold a current Enhanced DBS check. Our Designated Safeguarding Lead is Sarah Malik.
Any safeguarding concerns must be reported immediately to our Designated Safeguarding Lead or to Greater Manchester Police.
Staff will never be alone with a young person in an unobservable environment. All 1-to-1 coaching takes place in visible areas of the centre.
| Notice Given | Session Type | Refund |
|---|---|---|
| 48+ hours before | Any session | Full refund |
| 24–48 hours before | Open session | Full refund |
| 24–48 hours before | Coaching / 1-to-1 | 50% refund |
| Less than 24 hours | Any session | No refund |
| No show | Any session | No refund |
| Centre cancels session | Any session | Full refund |
Cancel through your Dashboard, via the booking system, or by emailing info@sportsforlife.co.uk. Refunds are processed within 5 working days.
Monthly memberships renew automatically each month. Cancel anytime with 30 days' written notice before your next billing date.
Annual memberships are paid upfront. A full refund is available within 14 days of purchase. After 14 days, a pro-rated refund applies for unused months.
Memberships are personal and cannot be transferred, shared or sold to another individual.
Members may request to freeze their membership for up to 3 months per year due to illness or injury. Medical evidence may be required.
Photography or video recording of anyone under 18 is strictly prohibited without prior written consent from a parent or guardian and from SportsForLife management.
We may photograph or film sessions for use on our website and social media. Participants who do not wish to be included should notify a staff member before their session.
Members are welcome to share photos of themselves at SportsForLife. Please ensure no other identifiable individuals — especially minors — appear without consent.
Trained first aiders are on site during all opening hours. First aid kits are located at reception and in each sports hall. Defibrillators are available at reception.
Members with medical conditions that may affect their ability to participate safely should inform staff before joining sessions.
In the event of a fire alarm, all participants must exit immediately via the nearest emergency exit and assemble in the car park.
Water bottles are encouraged and water fountains are available throughout the centre. Stay hydrated during all sessions.